Privacy policy
Defend bv (DFND®)

When you visit our website or if you provide personal information to us, you agree to the then current terms and conditions of the Privacy Policy regarding the gathering, publication and use of your personal information. If you disagree with this policy, please do not send us any information and refrain from using this website.

Defend BV respects the privacy of all visitors and users of its website and ensures that the personal information you provide will be treated with strict confidentiality. We will use your information only with your permission. Defend BV will never sell or provide your personal information to unassociated third parties, with explicit practical exceptions cited below. Your information will only be provided to third parties involved in the processing of your order or request. Our employees and our associated third parties are obliged to respect the confidentiality of your information. Defend BV acts in accordance with applicable laws concerning data and information privacy.

In the following, non-limited cases it is also possible that Defend BV will share your information with third parties. (i) On your request, (ii) to comply with a legal obligation or court order, (iii) for an investigation of a crime, (iv) in the case of a transfer or reorganization within Defend BV. If such a case occurs, Defend BV will take all reasonable and possible steps to protect your data and information.

We are committed to protect your personal data. We provide administrative, technical and physical measures to prevent unauthorized disclosure, use, modification and destruction of personal data. We will make every effort to adequately protect personal information against foreseeable risks. Despite all our efforts, we cannot guarantee absolute protection; therefore, we are not responsible for infringements beyond our reasonable control mechanisms.

Version 2, October 2011

Assuming your implicit permission, we will use your information for the purposes for which you made it available. The data could also be used for various business purposes such as customer service, fraud prevention, market research, product improvement, and special offers and promotions. The data can also be used in anonymous form for scientific or statistical research. If you do not consent with this information policy, please let us know by e-mailing us at

Defend BV’s webserver automatically gathers so-called IP addresses. Your IP address is a number by which computers on the network can identify your computer so that data (such as web pages) can be sent to your computer. You cannot be personally identified with the IP address.

Defend BV may use cookies (a cookie is a compact piece of information stored on your computer) to recognize you for a next visit. Cookies enable us to collect information about the usage of our services and to improve and adapt to the needs of our visitors. You can disable the saving of cookies in your browser, in which case none will be created when visiting

We use IP addresses and cookies to analyze trends, to manage this website, to analyze website usage (number of visitors, relative traffic) and to gather broad demographic information.

You have the right to see all information on this website, to download it for personal use and to reproduce it, but only when the source is referenced explicitly: all in accordance with the terms and conditions of associated copyright laws and other rights. The name and the brand DFND and all related images on this website are protected. For the reproduction or use of information (sound, images, software, etc.) prior written permission by Defend BV is always required.

There may be links to other websites on our website that are operating totally independent of Defend BV and over which Defend BV has no control. We provide only links to other websites for information and convenience for the visitor. It may be that other websites have their own Privacy Policy and we advise you to read those Privacy Policies guidelines thoroughly when visiting those websites. Defend BV is not responsible for the information provided or obtained through such websites or for any other use of external websites.

Defend BV stores your data only for the required period to be able to provide the requested products, services and information. This period is never longer than the legally permitted limit.

This Privacy Policy may be modified at any time to disclose required changes and subsequent effects for obtaining and managing information. If changes are made to this document, you can see the latest modification date on the bottom of the document. We reserve the right to make changes to the way we handle data and to revise the terms and conditions described in this Privacy Policy; and to apply those changes to all your data without prior notice.

This website and this Privacy Policy are subject to Dutch law. All disputes arising out of or in connection with this Privacy Policy will only be addressed by the relevant competent jurisdictional court in The Netherlands.

If you have any questions about the Privacy Policy of Defend BV, please send an e-mail to We will provide assistance if you need information about your data or if you want to change this data. You explicitly have the right to correct your information. You will always find on our website the latest version of our Privacy Policy.

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